Case Studies
Olark customers span industries, sectors, and continents. We've collected success stories from our customers who use Olark to increase conversion, lower call volumes, gather user insights, and more.
Lush Cosmetics UK saw 174% higher conversion for customers who chat
Learn how Lush used Olark to offer a better customer journey.
Education
The University of Montana used Olark to decrease repetitive inquiries by 50%
Read UM's Story
Property Management
Landmark Properties converts 50% of Olark leads into leases
Read Landmark's Story
Education
ASU Prep Digital used Olark to support a surge of new students after COVID-19
Read ASU Prep's Story
Education
The Career Center at UVA engages up to 50% of students on Olark live chat
Read UVA's Story
Education
Florida SouthWestern State College assists over 10,000 students with Olark
Read FSW's Story
Retail
Yoga Ed increases customer engagement with live chat and lowers email by 50%
Read Yoga Ed's Story
Recreation
Kennolyn Camps uses Olark to lower call volume and capture more leads
Read Kennolyn's Story
Retail
VPS Underfloor Heating uses Olark to quickly serve customers and prioritize high-value orders
Read VPS's Story
Software
Sphera Solutions reduced its ticket close time by 47% using Olark live chat
Read Sphera's Story
Software
FeneTech reaches new ERP leads worth $100,000s with Olark on WordPress
Read FeneTech's Story
Education
Chippewa Valley Technical College uses Olark to boost applications and streamline recruiting
Read Chippewa Valley Technical College's Story
Education
Zack Academy sees 4.5x more customer conversions from live chat than non-chat methods
Read Zack Academy's Story
Software
Command Alkon uses Olark to convert 100s of landing page visitors into valuable B2B leads
Read Command Alkon's Story
Retail
Sterlitech uses Olark live chat and Salesforce to convert high-value B2B filtration customers
Read Sterlitech's Story
Education
Adler University uses Olark live chat and Salesforce to boost masters and doctoral enrollment
Read Adler University's Story
Retail
PJ Power closes $258K+ in ecommerce sales push with support of Olark live chat
Read Palmer Johnson Power Systems's Story
Software
Fruition uses Olark and Salesforce to nurture quality enterprise leads
Read Fruition's Story
The City of Vancouver fields 5,000+ service requests monthly with Olark live chat
Read The City of Vancouver's Story
Education
Franklin University uses Olark’s CoPilot and Slate integration to answer admissions questions 24/7
Read Franklin University's Story
Retail
Creative Bag uses Olark CoPilot to automate up to 80% of support responses
Read Creative Bag's Story