Case Studies
Olark customers span industries, sectors, and continents. We've collected success stories from our customers who use Olark to increase conversion, lower call volumes, gather user insights, and more.
Lush Cosmetics UK saw 174% higher conversion for customers who chat
Learn how Lush used Olark to offer a better customer journey.
Education
The University of Montana used Olark to decrease repetitive inquiries by 50%
Read UM's Story
Property Management
Landmark Properties converts 50% of Olark leads into leases
Read Landmark's Story
Education
ASU Prep Digital used Olark to support a surge of new students after COVID-19
Read ASU Prep's Story
Education
The Career Center at UVA engages up to 50% of students on Olark live chat
Read UVA's Story
Education
Florida SouthWestern State College assists over 10,000 students with Olark
Read FSW's Story
Retail
Yoga Ed increases customer engagement with live chat and lowers email by 50%
Read Yoga Ed's Story
Recreation
Kennolyn Camps uses Olark to lower call volume and capture more leads
Read Kennolyn's Story
Retail
VPS Underfloor Heating uses Olark to quickly serve customers and prioritize high-value orders
Read VPS's Story
Software
FeneTech reaches new ERP leads worth $100,000s with Olark on WordPress
Read FeneTech's Story
Software
Sphera Solutions reduced its ticket close time by 47% using Olark live chat
Read Sphera's Story