With Olark's pre-chat survey, you can prompt new visitors to enter their email address when starting a chat — so every chat becomes a new lead in your sales funnel.
Use Olark's custom profile fields to collect any and all relevant information about leads and customers — from name and location to company size, favorite color, and more.
Adding an Olark live chat widget on our product pages started generating more leads for us, which resulted in a 25-35 percent increase in sales and site conversion rates.
The most widely used CRM connects with Olark to let you create cases & leads from chat or attach chats to customer records.
If you want to connect Olark to a simple CRM, consider Highrise - a CRM to keep all customer contact points in one place.
Using Hubspot's CRM for sales & marketing? Our integration makes it easy to attach chats to customer records & initiate workflows.