Olark live chat software

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Talk to your customers now

Build your chat team. Add or remove operators as you go. Try it free!

All trials include our premium features

1 operator · 20 chats per month · standard features

Premium features

Available to paying customers. Compare features.

Chat Reports

Track chat frequency, operator responsiveness, and customer satisfaction.

CRM Integrations

Track Olark conversations in Salesforce, Highrise, Nutshell, and many more CRMs. Keep your sales team on top of all customer conversations.

Cobrowsing

Solve more and sell more by viewing what’s on your visitor’s screen. Even control their keyboard and mouse to help solve problem faster, with nothing extra to download.

Targeted Chat

Chat with the right visitors. Create powerful rules to hide and show the chat box, automatically send messages, and assign chats to specific departments.

Helpdesk Integrations

Keep customer conversations in one place by automatically forwarding chats to a helpdesk like Groove, Desk.com, Zendesk, or dozens more.

Shortcuts

Save regularly used greetings, messages, and links to increase your chat speed and save time.

Operator Groups

Group your operators by team, like a sales team and support team. Dedicate different sections of your website to different groups.

Transcripts

Search through every conversation you've ever had, with the tags, feedback, and customer history you need at a glance.

Shopping Cart Saver

See what visitors have in their carts to give more informed answers and close sales faster, with our Magento and Shopify integrations.

Invisible Olark

Hide your chat box when no one is available to chat.

Remove Olark Branding

Remove Olark Branding from your chat box when you have 8 operators or more.

Talk to a real person

Get the low-down on any of our plans or features from our friendly team.
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