Olark live chat software

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Help Center

Quick links:Add an agent·Chat commands·Forgot your password?·Update billing details·Upgrade or change plan·View receipts
Step 1: Install Olark
Dozens of installation guides
Step 2: Start chatting
Log in to a chat client
Chat with an Olarker
Monday - Friday, 6am - 4pm Pacific
9am-7pm Eastern
2pm-12am GMT
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Or email support@olark.com
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Olarkademy
Product demos, operator training & features videos
  1. Account
    Questions about administering your Olark account? Start here.
  2. Advice for agents
    All you need to know about chatting using Olark.
  3. Billing
    Upgrades, downgrades, receipts and more.
  4. Chat clients
    Set up whichever app you want to use with Olark.
  5. CRMs & helpdesks
    Connect to your ticketing and lead creation software.
  6. Customization
    Help modify Olark settings to your needs.
  7. Developers
    Handy articles for intrepid developers.
  8. Features
    Learn how to get the most from Olark's features.
  9. Installation
    Guides for installing Olark, whatever you use.
  10. Integrations
    Third party services that connect with Olark.
  11. Localization
    Translate your chat box into any language.
  12. Troubleshooting
    Answers to the most common troubleshooting problems.