The Olark chat widget is a simple way to talk your customers and acquire more sales leads. Included with any Olark paid plan is an intuitive Salesforce live chat integration that provides rich customer data to enhance your sales funnel. Chat transcripts attached to Salesforce cases or leads make your sales team smarter, which helps your business convert more leads.

Connect Salesforce

How it works

Step 1

During any Olark chat as an agent, type !salesforce and hit enter.

illustration of how the integration works, step one

Step 2

We’ll create a case or lead in Salesforce with your chat attached. Voila!

illustration of how the integration works, step two

Olark brings the power of customer information to your fingertips in real-time conversations.