Recent posts
Build Your Own Support Survival Kit
If you work in sales or support, you know the importance of empathizing with your customers and leads. You may also be familiar with that fatigued feeling at the end of the day (or sometimes by 9am!) of expending all your empathy on others and having very little left for yourself. Building a simple kit based on the 5 senses will help you recover and prepare for the next interaction before you can calculate the cost of a 2 week trip to Bali.
(Video) How we bootstrapped a 10,000 customer business
In this video, our founders talk about starting a bootstrapped business and the challenges they faced.
How The Office of Disability Services at Rutgers University Uses Olark’s Accessible Chat
Carlie from the Office Disability Services at Rutgers explains how Dlark has made life easier for her staff and students. Students have a way to reach someone on her team quickly from any device. For her team, chat allows us to answer easy questions quickly, and gives us more time for in-depth questions over the phone or email.
