Guide: Acquire Leads with chat


Capture an email with every conversation

With Olark's pre-chat survey, you can prompt new visitors to enter their email address when starting a chat — so every chat becomes a new lead in your sales funnel.

Build visitor profiles with custom data fields

Use Olark's custom profile fields to collect any and all relevant information about leads and customers — from name and location to company size, favorite color, and more.
Two portraits of live chat agents Three portraits of live chat agents

Live chat made it easy for our customers to reach a member of our customer experience team and significantly cut down on our email and phone cases.

Hannah Catania, Marketing Analyst, Truly
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Olark + Salesforce

Connect Olark and Salesforce to start converting chat conversations into leads in your sales funnel.

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Olark + MailChimp

Connect Olark and Mailchimp to automatically add customers who chat to targeted mailing lists.

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Olark + Hubspot

Connect Olark and Hubspot to attach chat transcripts to customer records and initiate workflows.

Your next customer is on your website. Talk to them.