Plan Comparison
|
Operators
|
15 |
8 |
4 |
1 |
1 |
| Monthly conversations |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
20 |
|
CRM & Helpdesk Integration
|
√ |
√ |
√ |
√ |
|
|
Concurrent chats
|
150 |
80 |
40 |
10 |
5 |
|
Phone support
|
√ |
|
|
|
|
|
Operator groups
|
√ |
√ |
|
|
|
|
White label
|
√ |
√ |
|
|
|
|
SSL
|
√ |
√ |
√ |
|
|
|
Conversation transcripts
|
√ |
√ |
√ |
√ |
|
| Hide Olark unless an operator initiates a chat |
√ |
√ |
√ |
√ |
|
|
Popout
|
√ |
√ |
√ |
√ |
|
|
Pre-chat name/email survey
|
√ |
√ |
√ |
√ |
|
| Hide when offline |
√ |
√ |
√ |
√ |
|
| Hide on close |
√ |
√ |
√ |
√ |
|
| Chat statistics and reports |
√ |
√ |
√ |
√ |
Less detailed |
| Custom CSS |
Available add-on |
| Standard Olark features |
|
Use any desktop IM client
|
√ |
√ |
√ |
√ |
√ |
|
Mobile device support
|
√ |
√ |
√ |
√ |
√ |
| Use Google Talk |
√ |
√ |
√ |
√ |
√ |
| Google Apps for Your Domain integration |
√ |
√ |
√ |
√ |
√ |
|
Attention Grabber image
|
√ |
√ |
√ |
√ |
√ |
|
Welcome Assistant proactive chat
|
√ |
√ |
√ |
√ |
√ |
| Operator-initiated chat |
√ |
√ |
√ |
√ |
√ |
| Visitor details |
√ |
√ |
√ |
√ |
√ |
|
Offline messages
|
√ |
√ |
√ |
√ |
√ |
|
Incredibly fast email support
|
√ |
√ |
√ |
√ |
√ |
| Customize/internationalize all text |
√ |
√ |
√ |
√ |
√ |
|
Customize colors and themes
|
√ |
√ |
√ |
√ |
√ |
| Google Analytics integration |
√ |
√ |
√ |
√ |
√ |
|
Javascript API
|
√ |
√ |
√ |
√ |
√ |