Plan options that are right for everyone
Olark Standard
Starting at $29 per month
$29/month per seat
The reporting, integrations, and insights you need to impress your customers and your boss.
Included features:
- Customizable chatbox
- Advanced reporting
- Agent groups
- Targeted chat
- Basic integrations
- Comprehensive security
- Email and chat support
- Built in WCAG 2.1 AA accessibility certification
Olark Pro AI
Custom Pricing
Partner with our team to automate your customer experience.
Everything in AI Starter, PLUS:
- Bespoke Chatbots
- Chatbot Workflows
- Custom chat routing
- Dedicated account manager
- Live training
- SSO
- Deep Salesforce and Slate Integration
- All Powerups included
- Professional services including legal and procurement
- Video chat, SMS, or call us for help
- First priority in our support queue
Trusted by websites around the world
What else can I add to my plan?
Whatsapp and SMS Integration
$100 per month for
AI
For our regular plan, that's up to you! You can pay month-to-month and cancel at any time, or you can purchase a 1 or 2 year subscription plan. Subscriptions cost less than a month-to-month plan, and are paid in full when you sign up. Our Pro plan includes pro-level features that let you set custom contract terms.
Can I install Olark on more than one website?
Yes! You can add Olark to as many domains and subdomains as you want, and manage chats across all domains from one account — there is no price increase for installing Olark on more than one domain.
You might be wondering...
How much do PowerUps cost?
PowerUps are optional add-on features that are priced individually from $29 to $99 per month. You can add a PowerUp to any account — the price does not change based on your team size or type of plan.
Do I have to sign a contract?
For our regular plan, that's up to you! You can pay month-to-month and cancel at any time, or you can purchase a 1 or 2 year subscription plan. Subscriptions cost less than a month-to-month plan, and are paid in full when you sign up. Our Pro plan includes pro-level features that let you set custom contract terms.
Can I install Olark on more than one website?
Yes! You can add Olark to as many domains and subdomains as you want, and manage chats across all domains from one account — there is no price increase for installing Olark on more than one domain.
Does Olark have a free account?
All accounts start on a free 14-day trial. At the end of your trial, you have the option to downgrade to a free account. The free account includes limited features, one agent, and a maximum of 20 chats per month.
Does Olark have administrator accounts?
Olark has two role permission levels: agents with basic access and agents with administrative access. Role permission options are in account settings — there is no price difference based on role permission.
Does Olark answer chats for me?
If you choose an AI plan, yes! If you choose the Standard plan, we provide the tools that your agents use to chat with visitors on your website.