With Olark, you get simple live chat software to engage with your customers as they browse your site. But what do you do with those conversations once they are over? With the Olark and Greenrope CRM integration, you can send every chat to a simple CRM that helps your customer support team customize it’s follow-up with customers and prospects.
During any Olark chat as an agent, type
!greenrope and hit enter.
We’ll create a case in GreenRope with your chat attached. Voila!
Olark brings the power of customer information to your fingertips in real-time conversations.