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Shopify integration guide

Install steps

  • Click on Themes
themes shopify
  • From your Theme on the right, click on Actions, and then choose Edit Code
Screen Shot 2019-12-04 at 12.27.00 PM
  • Under Layout on the left, click on your theme file
  • Scroll to the bottom of the editor panel and paste the Olark embed code before the ending </body> tag. (Log into your Olark account to copy and paste your Olark embed code.)
  • Be sure to click Save.

Extended features

Tip: To show custom information, like the number of items somebody has in their shopping cart, check out our Update Visitor Status API here:

Please provide the domain name where your Olark live chat is installed.
Include the relevant transcript URL, if possible. You can send us the specific URL from your Transcripts page.
If you see specific error messages, banners, warnings, notices, etc., please let us know here.
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