Olark’s chatbox widget is installed on millions of website pages. Every day, hundreds of thousands of visitors interact with the chatbox, many of whom make use of accessibility features such as screen readers. Our chat widget is accessible for screen readers on most common platforms. To us, accessibility is more than certification for a particular standard, it is something that needs to become ingrained in cultures and processes.

We aim to adhere to the WCAG 2.0 accessibility guidelines for the code that our customers install on their websites. Our code is written so that the chatbox is navigable by keyboard using screen reader software.

If you have specific accessibility requirements to discuss, please email us directly at support@olark.com.