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Chat Console
Explore everything you need to know about the Olark chat console. Be an expert at using operator commands, shortcuts and best practices for chat.
Articles
- Accessing Visitor IP Addresses in Olark
- Agent Commands
- Agent to agent chats
- Block a Troublesome Chatter
- Desktop Notifications
- Email a Transcript to a Visitor
- Ending a Chat
- Keyboard Shortcuts in the Chat Console
- Let visitors see you! Add a Profile Picture
- Send a transcript to a CRM directly from chat
- Send Messages Faster with Shortcuts
- The Different Ways You Can Route Chat
- Visitor Profiles
- Write a note