Get your chat team and your website visitors on the same page! The Visitor Cobrowsing PowerUp allows visitors to share their screens while chatting, empowering chat agents to provide high-touch guidance through purchase decisions, payment and shipping options, technical questions, and more.
Already have an Olark account? Activate this PowerUp
How it works:
- Request permission to start a cobrowsing session
- View your visitor’s screen as they navigate your site
- Use highlighter, point and scroll, and full screen control tools to help your visitor locate features and complete tasks