Customers evaluating Aiden often ask how long it takes to set up, whether they’ll need an IT expert, and how difficult it is to train. The short answer is: setup takes minutes, anyone on your team can operate it, especially after our live onboarding, and training is remarkably simple. Olark’s new Live Search feature makes the entire process even faster.
Traditionally, training an AI assistant required uploading your website and waiting hours for the system to crawl it, generate a snapshot, and prepare responses. Any time your site changed, the process had to be repeated from scratch. Live Search eliminates that bottleneck. Aiden now continuously indexes your website the same way Google’s SEO crawlers do, automatically staying up to date as your content evolves. When something new or important appears on your site, Aiden can immediately use that information to help customers.
Best of all, training Aiden is as straightforward as copying and pasting your webpage into the dashboard. If you can do that, you can train your assistant. Live Search handles the heavy lifting, giving your customers a fast, accurate, and always-current AI experience without technical complexity.