Chat from anywhere with Olark Mobile.

Jump into Olark Mobile
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Olark care, everywhere.

Chat with iOS or Android while walking the floor, making a snack, and everything in between.

Reply on the fly.

It is possible to be in two places at once! Olark Mobile keeps your chat lights on for web visitors.

NEW: Get to know your customer.

Make the first move and offer help with Proactive Chat! Plus, gain juicy live insights.

Shortcut your responses.

Use Olark’s renowned Shortcuts on your phone to quickly send pre-saved responses.

Get chat history on demand.

Olark’s chat transcripts are a goldmine of answers. Access the last 30 days directly in-app.

Coming soon.

AI-enhanced chatting, and managing your availability with business hours.

Get access to Olark's BETA Mobile App immediately:

It's easy to get started, and only takes a few clicks.

We’ll shape the Olark mobile app for your needs.

Share access with your entire team.

Partner with our team to build the mobile experience you need and love:

Tell us what you need from Olark on mobile.

Report improvements as you see them.

Participate in user studies and interviews.

Follow these easy steps to join the FREE beta program:

Installation for Apple devices

Stage 1: Download TestFlight. It's free from Apple.

Search the Apple App Store for "Testflight" or click this link from your phone.
Download Testflight to your phone.

Stage 2: Open olark.com/app on your phone.

Click the Olark Mobile BETA link once Testflight is installed.
Log in to Olark with your Olark username/email and password.
Enable Push Notifications—this is key!

Stage 3: Share feedback.

Send us email with your feedback to mobile@olark.com.
Or, you can shake your phone to send us a screenshot of what you're seeing.
Installation for Android devices

Stage 1: Register for the BETA.

Register for BETA by entering your email address in our download form.

Stage 2: Download the Olark App to your phone.

On your phone, open the email you receive from Google with the subject line: "Confirm your email to test Olark Mobile for Android."
Click on the "Get started" link in the email to accept the mobile BETA invitation.
Allow installations from unknown sources, so you can get the latest BETA:
Navigate to Setting > Security
Check the option “Unknown sources.“
Tap OK on the prompt message.
Select “Trust.“
Download Olark mobile from Firebase App Distribution.
Log in to Olark with your Olark username/email and password.

Stage 3: Share feedback.

Send us email with your feedback to mobile@olark.com.
Or, you can shake your phone to send us a screenshot of what you're seeing.