If you’re taking time to meticulously customize your store on the BigCommerce ecommerce platform, you’re probably asking, “How do I add live chat to my site?” Adding the Olark live chat app is simple - follow a few steps and a chat widget will appear in the bottom right corner of your site inviting customers to start a conversation. From there you can customize the color, language, and automated messages in the platform to create the best live chat experience for BigCommerce shoppers. Get started today with the Olark and BigCommerce integration!

Connect BigCommerce

How it works

Step 1

In Bigcommerce, go to Advanced Settings, then Live Chat. Paste in your Olark code.

illustration of how the integration works, step one

Step 2

Refresh your Bigcommerce website. You should see your brand new chatbox!

illustration of how the integration works, step two

Olark brings the power of customer information to your fingertips in real-time conversations.