Provide 24/7 affordable customer service with AI-powered chat.
Connect to learn more

Zoom integration guide

Personal Meeting Link

Find your personal Zoom meeting ID. Click on Meetings > My Personal Meeting ID > Show Meeting Invitation. Then, copy the link.

Zoom ID

Setting up the Olark Shortcut

In Olark, go to Dashboard > Settings > Shortcuts. (Note: Shortcuts is a paid feature.)

Input ‘zoom’ into a new Shortcut, then paste your personal Zoom meeting room into the link section. We also recommend including some text like:

Hop on a quick Zoom call with me: https://us04web.zoom.us/j/8899993909

Zoom shortcut

When you want to call up this text, just type ;zoom into your chat:

Zoom shortcut agent 1

Hit return, and watch it automatically populate with your greeting.

Zoom shortcut agent 2

Send the message and bam, they’re invited!

Zoom shortcut agent 3

They’ll see your invitation as soon as you send.

Zoom dialogue

Then fire up Zoom and meet your chat visitor there!

See more on setting up Shortcuts here.

Please provide the domain name where your Olark live chat is installed.
Include the relevant transcript URL, if possible. You can send us the specific URL from your Transcripts page.
If you see specific error messages, banners, warnings, notices, etc., please let us know here.
Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Thank you! Your submission has been received and you'll hear from us shortly!
Oops! Something went wrong while submitting the form.