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Zoom integration guide

Personal Meeting Link

Find your personal Zoom meeting ID. Click on Meetings > My Personal Meeting ID > Show Meeting Invitation. Then, copy the link.

Zoom ID

Setting up the Olark Shortcut

  • In Olark, click your avatar picture and choose User Settings
  • Click +add Shortcut under User Shortcuts
  • Input ‘zoom’ into a new Shortcut, then paste your personal Zoom meeting room into the link section. We also recommend including some text like: Hop on a quick Zoom call with me: https://us04web.zoom.us/j/8899993909
  • When you want to call up this text, just type ;zoom into your chat, hit send, and watch it automatically populate with your greeting
  • Your visitor will see your invitation as soon as you send
Zoom dialogue

Then fire up Zoom and meet your chat visitor there!

See more on setting up Shortcuts here.

Please provide the domain name where your Olark live chat is installed.
Include the relevant transcript URL, if possible. You can send us the specific URL from your Transcripts page.
If you see specific error messages, banners, warnings, notices, etc., please let us know here.
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