XMPP setup guide
You can connect Olark to almost any app that supports the Jabber or XMPP protocol, whether for your PC or Mac computer, tablet or mobile.
There is a full list of available XMPP apps for all Operating Systems at xmpp.org/xmpp-software/clients/
Start your instant message program and locate the menu where you can add a new Jabber or XMPP account (usually in preferences or settings).
Fill in the following as requested. Not all of these will be needed.
- Protocol: XMPP or Jabber
- Username: YOUR-OLARK-USERNAME
- Domain: olark.com
- Jabber ID: **YOUR-OLARK-USERNAMEemail@example.com
- Password: The password you use to log into Olark.com
- Port: 5222
- Server: olark.com
- Use SSL/TLS: Yes
- Allow plaintext authentication: Yes