You can connect Olark to almost any app that supports the Jabber or XMPP protocol, whether for your PC or Mac computer, tablet or mobile.

There is a full list of available XMPP apps for all Operating Systems at

  1. Start your instant message program and locate the menu where you can add a new Jabber or XMPP account (usually in preferences or settings).

  2. Fill in the following as requested. Not all of these will be needed.

    • Protocol: XMPP or Jabber
    • Domain:
    • Jabber ID: **YOUR-OLARK-USERNAME**
    • Password: The password you use to log into
    • Port: 5222
    • Server:
    • Use SSL/TLS: Yes
    • Allow plaintext authentication: Yes
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