Provide 24/7 affordable customer service with AI-powered chat.
Connect to learn more

Volusion integration guide

Install steps

  1. Log into your Volusion administration area.

  2. Go to Design > Template > My templates tab. Click on the name of your current theme.

    Volusion Screen View 1

  3. Go to Design > LiveEdit File Editor and select your current theme Files.

    Volusion Screen View 2

  4. Log in to copy your Olark code snippet.

  5. Scroll to the bottom of the editor panel, and paste the Olark install code just before the </body> tag. Click Save.

    Volusion Screen View 3

  6. Check that the chatbox loads on your site.

  7. Celebrate!

Please provide the domain name where your Olark live chat is installed.
Include the relevant transcript URL, if possible. You can send us the specific URL from your Transcripts page.
If you see specific error messages, banners, warnings, notices, etc., please let us know here.
Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Thank you! Your submission has been received and you'll hear from us shortly!
Oops! Something went wrong while submitting the form.