Trillian setup guide (Desktop Client)
Trillian is a free instant messenger program that works with your Olark on Windows, as well as MacOS X, Android, iPhone, and the web.
Set up Trillian as a chat client for desktop
- Download the Trillian chat console for Windows or Mac from the Trillian website and install on your computer.
- Launch Trillian. You will need to have a Trillian account. Either create a new one, or sign in to your existing Trillian account.

- Once you are logged in to Trillian, press the Trillian button in your menubar and click Preferences.
- Click the + sign to add a new account.
- Choose Olark as your connection type and enter your account details. Note: Be sure to add **@olark.com**, not your own email address, to the end of your username.

- Click Add. Your Olark account should now be connected and can start chatting. You can check this by looking for helpdesk in your contacts list.
