Olark for Mobile
Your visitors can chat with you from their mobile devices with the Olark chatbox. This article will go through a few common questions we get about our mobile offering.
FAQ about Olark for Mobile
How can I disable/enable the mobile chatbox?
The chatbox can be disabled or enabled from the design settings page under the Advanced Settings section OR in the New Olark settings tab. Every new account has mobile enabled by default.
What browsers do we support for mobile?
Check out our Browser Support Page to see what browsers we support for mobile and desktop.
How do automation rules work with the mobile chatbox?
Automation Rules that expand the chatbox on desktop will not expand the chatbox for website visitors on a mobile device. Instead the automation rule will display that there is a new message available for the website visitor to read.
Can I use an inline chatbox on mobile?
No. The inline chatbox will only work on desktop sites.
Do API calls still work with mobile?
Yes, all API calls work with mobile as expected.
I have a free plan. Can my website visitors chat with me from a mobile device?
Yes, all plans can have website visitors chat with them on a mobile device.