Olark for Mobile
Your visitors can chat with you from their mobile devices with the Olark chatbox. This article will go through a few common questions we get about the chatbox on mobile.
FAQ about Olark for Mobile
How can I disable/enable the mobile chatbox?
You can choose to display or hide the chatbox on mobile by visiting the Chat Widget settings and setting the Widget Visibility.
What browsers do we support for mobile?
Check out our Browser Support Page to see what browsers we support for mobile and desktop.
How do proactive messages (messages sent before a visitor expands the chatbox) work with the mobile chatbox?
The chatbox will not expand on mobile without the visitor clicking on the chat button. This includes any messages sent proactively. Instead of expanding, the chat button will display a red number bagde, indicating that there is a new message waiting for the visitor to read.
Can I use an inline chatbox on mobile?
No. The inline chatbox will only work on desktop sites.
Do API calls still work with mobile?
Yes, all API calls work with mobile as expected.