Provide 24/7 affordable customer service with AI-powered chat.
Connect to learn more

CoreCommerce integration guide

CoreCommerce is an all-in-one hosted shopping cart for your online ecommerce store with FTP access and shared SSL. Integrate it with your Olark live chat.

Installation instructions

  1. Log in to your Core Commerce Account.
  2. Hover over the green Design Tab in the Menu bar. Select Advanced Options
  3. Under Edit HTML/CSS, there is an option for drop down menus. Depending on where you want to install the widget it needs to be added to either the Footer.html or Header.html.

  4. Insert the Olark code directly above the </body></strong> line.

    Log in and copy your Olark embed code.

  5. Press the blue “Publish” button just above the code fields.

  6. All done!

Please provide the domain name where your Olark live chat is installed.
Include the relevant transcript URL, if possible. You can send us the specific URL from your Transcripts page.
If you see specific error messages, banners, warnings, notices, etc., please let us know here.
Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Thank you! Your submission has been received and you'll hear from us shortly!
Oops! Something went wrong while submitting the form.