Customize your chat box

Looks aren't everything...but they sure do help. Customers are more likely to engage with a customized chatbox that's visually consistent with the rest of your website, so we make it easy to adjust colors, shape, and position — and to update your custom chatbox look and feel as your brand evolves over time.

graphic showing an Olark chatbox with customization options
Our color picker provides advice on picking colors that go together

Choose your colors

Use a color wheel or enter a hex number so your chat box primary and secondary colors match your brand.

Make your chat box human

Greet your customers with a friendly hello and a smiling avatar. You can customize text that will grab your visitor's attention, and have your agents upload a headshot.

An illustration of two chat bubbles connected

Speak the same language

We've made it easy to localize your chat app language. Pick from our list of languages like Chinese, Portuguese, or German - or use the Olark API to customize in another language.

Shape your customer experience

We offer a bunch of different ways to customize the shape and appearance of your chat box, including:

Sun and moon icons

Light or dark background

Icons showing lower left and lower right placement

Chat box position

Icons showing a button and tab shape

Button or tab shape

Icons showing rounded or square corners

Rounded or sharp corners

Your next customer is on your website. Talk to them.