Getting started with Olark
Five steps from sign-up to your first chats. Each links to the help article with the details.
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Install the chat box
Add Olark's snippet to your site, or use a platform guide.
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Add your team
Invite agents and make sure they hear about new chats.
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Make it yours
Match the chat box to your site and decide what visitors see when you're away.
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Chat with visitors
Commands, transfers and transcripts for day-to-day chatting.
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Automate and measure
Answer common questions automatically and see how chat is going.
Not using Olark yet? Start a free trial. Questions along the way? Browse the Help Center or chat with us.