amoCRM have created a simple extension to send your Olark chat transcripts and offline messages to aid your lead generation. Here’s how to install it with Olark.

  1. Log in to amoCRM and click the Accounts tab.
    step 1
  2. Select Widgets from the sidebar menu.
    step 2
  3. Choose Olark, then select and copy Webhook URL provided.
    step 3
  4. Go to your Olark integrations page. Choose Webhooks and paste your Webhook URL into the input field. Scroll down and save.
    step 4
  5. After you have saved, click Send a test. This will send a test lead to your amoCRM. Go back to your amoCRM dashboard and refresh the page to view your new lead.
    step 5

That’s all you need to connect Olark to your amoCRM account. For any questions on how to use amoCRM, head over to the amoCRM support section.