Depending on where you do business you may not want all your visitors to be able to chat with you. Targeted chat provides us with an easy way to hide the chatbox depending on where your visitors are located.

Show chat only to USA visitors

Let's say for this example you only want to show the chatbox for your visitors located in the US. You can use targeted chat to say IF Visitor's Country is not United States THEN Hide the Olark chatbox.

TC Rule Example

Hide chat for Canadian visitors

You can also hide the chatbox for a specific country. In our example we will be hiding the chatbox for your Canadian visitors. In your targeted chat rule you will say IF Visitor's country is Canada THEN Hide the Olark chatbox.

TC Rule Example