Provide 24/7 affordable customer service with AI-powered chat.
Connect to learn more

OpenCart integration guide

OpenCart is a free shopping cart system. Integrate your Olark live chat with this open source PHP-based online e-commerce solution in a few quick steps.

Setup Steps

  1. Log into the site where your OpenCart site is hosted using either a standard FTP client or the Cpanel File manager. (Many hosting companies provide File Manager access inside of Cpanel)
  2. Navigate to the ROOT directory of OpenCart. (This will often be "WWW" or "Public_html")
  3. Go to catalog > view > theme folder.
folder director
  1. Open the theme folder that you are currently using. "default" is the default theme. (You can find the name of your theme inside the OpenCart admin area, in System > Settings > Store at the bottom of the Template tab.)
folder directory
  1. Go to template > common folder.
footer file
  1. Open the footer.tpl file with a simple editor like Notepad. Log in and copy your Olark embed code. Paste it above the end tag at the bottom of the window.
Olark code in text editor
  1. Click Save as and type file name footer.tpl (Do not forget to type the file extension .tpl)
  2. Save the new edited footer.tpl file on your PC.
  3. Replace the existing footer.tpl file on the server with your newly created footer.tpl file.
  4. Now open your site and check out Olark on your OpenCart Site.
Please provide the domain name where your Olark live chat is installed.
Include the relevant transcript URL, if possible. You can send us the specific URL from your Transcripts page.
If you see specific error messages, banners, warnings, notices, etc., please let us know here.
Max file size 10MB.
Upload failed. Max size for files is 10 MB.
Thank you! Your submission has been received and you'll hear from us shortly!
Oops! Something went wrong while submitting the form.