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ekmPowershop integration guide

Install our Olark live chat on ekmPowershop, an easy to use hosted ecommerce software solution that offers everything you need to sell your products online.

Installation steps

  1. Log into your ekmpowershop administration area
  2. Go to Design and click Change template

    Change template button

  3. Choose " I wish to use a custom design for my online shop"

    Text link

  4. Click " I wish to modify an existing ekmpowershop template

    Text link

  5. Select your current template

  6. Click "Yes, apply the template

    Note: You may have to select a sub-theme under your theme selection, should it have more than one color scheme, before you see the screenshot below.*

    Apply the template button

  7. Scroll to the bottom of the editor panel and paste Olark Javascript code above the tag. Then click Update.

    Log in and copy your Olark embed code.

    Olark code in text editor

  8. Click Done

    Done button

  9. Start chatting!

Please provide the domain name where your Olark live chat is installed.
Include the relevant transcript URL, if possible. You can send us the specific URL from your Transcripts page.
If you see specific error messages, banners, warnings, notices, etc., please let us know here.
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