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Calendly Integration Guide


    • Find your permanent link in Calendly by pressing Account on the right-side of the top ribbon bar on your Calendly dashboard.
    • After pressing Account, select the menu option Share Your Link.
    • Copy your link as your final step within Calendly.

    Calendly - Copy Link

    • Go to Dashboard > Settings > Shortcuts in Olark.
      Note: Free accounts are unable to use the Shortcuts feature.

    • Press the New Shortcut button.

    • Name the shortcut ‘calendly’ or even use an abbreviation like ‘cal’!

    • Paste your unique Calendly URL into the expanded message field. You can also include any additional text like "Pick a time to meet with me at"

    Calendly shortcut

      Sending your scheduling link

      • Whenever you want to schedule a meeting or direct someone to your Calendly, just type a semicolon (;) along with the name of your Calendly shortcut into your chat conversation. For example: ;cal

      Calendly agent 1

      • Press return and watch the expanded message auto-populate with your newly created shortcut.

      Calendly agent 2

      • Press enter to send the message. Your website visitor will now have a direct link to your Calendly!

      Calendly agent 3 a

      This is what your website visitors will see when you use a shortcut based on our example above.

      Calendly dialogue

      See more on information on setting up Shortcuts here.

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      Include the relevant transcript URL, if possible. You can send us the specific URL from your Transcripts page.
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