When operators are off-duty you can choose to either show an email contact form in place of the chat, or hide the chat box entirely. Whichever you deem to be the best choice for your customers, you can manage these setting in your Account Dashboard.
When operators are off-duty you can choose to either show an email contact form in place of the chat, or hide the chat box entirely. Whichever you deem to be the best choice for your customers, you can manage these setting in your Account Dashboard.