https://www.olark.com/topics/sales-and-conversions/ Recent content in Sales and Conversions on Olark Hugo en-us Tue, 15 Feb 2022 00:00:00 +0000 https://www.olark.com/speak/industrial-service-businesses-live-chat/ Tue, 15 Feb 2022 00:00:00 +0000 https://www.olark.com/speak/industrial-service-businesses-live-chat/ Manufacturing and industrial service businesses are boosting their sales and strengthening their customer relationships with live chat. See six use cases. https://www.olark.com/speak/olark-live-chat-drupal/ Sat, 03 Apr 2021 00:00:00 +0000 https://www.olark.com/speak/olark-live-chat-drupal/ See how 7 businesses, from B2B to higher ed, are using live chat on Drupal to score more leads, boost customer satisfaction, and make the sale. https://www.olark.com/speak/8-businesses-live-chat-wordpress/ Thu, 17 Dec 2020 00:00:00 +0000 https://www.olark.com/speak/8-businesses-live-chat-wordpress/ Eight businesses (from B2B and B2C to nonprofit) share how they use live chat on WordPress to improve service, convert more leads, and boost sales. https://www.olark.com/speak/how-to-combine-ppc-ads-and-olark-live-chat-to-increase-conversions/ Wed, 02 Sep 2020 00:00:00 +0000 https://www.olark.com/speak/how-to-combine-ppc-ads-and-olark-live-chat-to-increase-conversions/ Jacob Baadsgaard, CEO of Disruptive Advertising, explains how to combine UTM parameters and proactive live chat prompts to customize customer conversations. https://www.olark.com/speak/small-business-at-the-holidays-4-ways-to-optimize-your-website-and-marketing-for-higher-sales/ Mon, 18 Nov 2019 00:00:00 +0000 https://www.olark.com/speak/small-business-at-the-holidays-4-ways-to-optimize-your-website-and-marketing-for-higher-sales/ You don https://www.olark.com/speak/should-you-use-machine-translation/ Thu, 02 May 2019 00:00:00 +0000 https://www.olark.com/speak/should-you-use-machine-translation/ Machine translation has improved dramatically in a very short period of time, and that means that it https://www.olark.com/speak/4-tips-for-selling-to-a-multilingual-audience/ Tue, 30 Apr 2019 00:00:00 +0000 https://www.olark.com/speak/4-tips-for-selling-to-a-multilingual-audience/ As of December 2017, barely a quarter of internet users spoke English as their primary language — which is to say that if you https://www.olark.com/speak/5-benefits-crm-customer-data/ Tue, 30 Apr 2019 00:00:00 +0000 https://www.olark.com/speak/5-benefits-crm-customer-data/ Learn how these 5 benefits of CRM can help you collect and easily keep track of customer data to help you improve your sales process. https://www.olark.com/speak/kick-your-small-business-websites-sales-into-high-gear/ Thu, 03 Jan 2019 00:00:00 +0000 https://www.olark.com/speak/kick-your-small-business-websites-sales-into-high-gear/ Using tools like live chat and video to create a more human presence on your website will make customers feel comfortable buying from you. Here https://www.olark.com/speak/how-to-make-live-chat-part-of-your-social-selling-strategy/ Mon, 24 Sep 2018 00:00:00 +0000 https://www.olark.com/speak/how-to-make-live-chat-part-of-your-social-selling-strategy/ Connecting with customers through social media, forums, and other socially-minded sites is an increasingly common sales approach that https://www.olark.com/speak/how-to-combine-effective-writing-great-design-and-live-chat-for-the-perfect-content-marketing-strategy/ Mon, 06 Aug 2018 00:00:00 +0000 https://www.olark.com/speak/how-to-combine-effective-writing-great-design-and-live-chat-for-the-perfect-content-marketing-strategy/ For a small business owner, taking the first steps toward implementing a content marketing strategy can be daunting. From keyword optimization, to SEO, for structured data, there https://www.olark.com/speak/save-customer-insights-with-notes/ Tue, 31 Jul 2018 00:00:00 +0000 https://www.olark.com/speak/save-customer-insights-with-notes/ Notes are a new Olark Live Chat feature to help you capture the insights you gain on chat, share them with your team, and use them to nurture leads and upsell returning customers. Here https://www.olark.com/speak/increase-sales-on-your-shopify-store/ Mon, 25 Jun 2018 00:00:00 +0000 https://www.olark.com/speak/increase-sales-on-your-shopify-store/ Richard Protheroe of Veeqo explains how a few simple updates can better prepare a Shopify store for holiday sales. https://www.olark.com/speak/automated-messages-boost-ecommerce-conversion-rates/ Wed, 13 Jun 2018 00:00:00 +0000 https://www.olark.com/speak/automated-messages-boost-ecommerce-conversion-rates/ Earlier this year, we made a simple change to the automated messages we send to greet visitors on our website — one that ended up tripling our chat engagement rates and improving our understanding of our customers https://www.olark.com/speak/live-chat-in-the-sales-funnel/ Wed, 30 May 2018 00:00:00 +0000 https://www.olark.com/speak/live-chat-in-the-sales-funnel/ Is live chat part of your sales funnel? In this article we share how creating Olark Shortcuts will help your team better answer broad pre-sale questions. https://www.olark.com/speak/live-chat-translation-powerup/ Wed, 23 May 2018 00:00:00 +0000 https://www.olark.com/speak/live-chat-translation-powerup/ Don https://www.olark.com/speak/choosing-the-perfect-wordpress-theme/ Wed, 02 May 2018 00:00:00 +0000 https://www.olark.com/speak/choosing-the-perfect-wordpress-theme/ Here are the key things to consider to make sure you install the right theme for your needs, whether you’re choosing a WordPress theme for your own business, or helping a friend or client set up a new WordPress site. https://www.olark.com/speak/visitor-insights-powerups-for-live-chat-sales/ Mon, 12 Mar 2018 00:00:00 +0000 https://www.olark.com/speak/visitor-insights-powerups-for-live-chat-sales/ Selling online with live chat? Get quick and easy access to information about your prospects, including their job titles, interests, and social profile links. https://www.olark.com/speak/salesforce_integration_for_olark_live_chat/ Thu, 21 Sep 2017 00:00:00 +0000 https://www.olark.com/speak/salesforce_integration_for_olark_live_chat/ In this article, we explain how the Olark live chat Salesforce integration can help your business uncover more leads and close more sales. https://www.olark.com/speak/how-to-use-transcripts-to-increase-conversion-rates-and-profits/ Tue, 05 Sep 2017 00:00:00 +0000 https://www.olark.com/speak/how-to-use-transcripts-to-increase-conversion-rates-and-profits/ Giles Adam Thomas provides a system for reviewing live chat transcripts and using commonly used keywords to improve conversion rates on marketing landing pages. https://www.olark.com/speak/12-unique-and-effective-uses-of-website-pop-ups-in-ecommerce/ Thu, 31 Aug 2017 00:00:00 +0000 https://www.olark.com/speak/12-unique-and-effective-uses-of-website-pop-ups-in-ecommerce/ Grant Thomas, Marketing Manager for JustUno, shares 12 creative (and effective) ways to use pop ups to increase conversions. https://www.olark.com/speak/how-to-write-like-a-human/ Wed, 30 Aug 2017 00:00:00 +0000 https://www.olark.com/speak/how-to-write-like-a-human/ Brad Shorr of Straight North explains how to make your business stand out: make your marketing and sales copy more human. Keep it simple and show some emotion! https://www.olark.com/speak/how-to-sell-more-with-live-chat-shorten-the-sales-cycle/ Thu, 24 Aug 2017 00:00:00 +0000 https://www.olark.com/speak/how-to-sell-more-with-live-chat-shorten-the-sales-cycle/ 18 months and 17,000 conversations on Olark Live Chat. John Dubock of BuildTools.com shares what a day in the life of a salesperson on chat is really like. https://www.olark.com/speak/using-live-chat-to-improve-lead-generation-and-increase-conversions/ Mon, 24 Jul 2017 00:00:00 +0000 https://www.olark.com/speak/using-live-chat-to-improve-lead-generation-and-increase-conversions/ This article explains how CMOs can use live chat to increase conversions and sales outside of business hours. https://www.olark.com/speak/how-clever-greeters-increase-conversion-rates/ Wed, 05 Jul 2017 00:00:00 +0000 https://www.olark.com/speak/how-clever-greeters-increase-conversion-rates/ How to increase conversions using clever live chat Greeters. https://www.olark.com/speak/stretching-holiday-revenue-into-the-new-year/ Mon, 19 Jun 2017 00:00:00 +0000 https://www.olark.com/speak/stretching-holiday-revenue-into-the-new-year/ Angelica Valentine of Wiser offers ways in which retailers and eCommerce sites can stretch revenue and sales past the holiday shopping season. https://www.olark.com/speak/retail-lessons-for-online-holiday-shopping-2016/ Fri, 02 Jun 2017 00:00:00 +0000 https://www.olark.com/speak/retail-lessons-for-online-holiday-shopping-2016/ Olark customers share lessons learned during the holiday retail season - how to staff, how to load balance customer support, and being data driven. https://www.olark.com/speak/5-affordable-diy-digital-business-solutions/ Wed, 17 May 2017 00:00:00 +0000 https://www.olark.com/speak/5-affordable-diy-digital-business-solutions/ Ashley Dull of CardRates.com shares 5 tools that small businesses can use to boost lead gen, fill the sales funnel, and improve customer experience. https://www.olark.com/speak/what-we-learned-at-conversionxl-live/ Wed, 19 Apr 2017 00:00:00 +0000 https://www.olark.com/speak/what-we-learned-at-conversionxl-live/ Olark Live Chat team just got back from ConversionXL Live where we talked to some of the top CRO experts in the field. Here https://www.olark.com/speak/churn-is-killing-your-saas-business/ Wed, 08 Mar 2017 00:00:00 +0000 https://www.olark.com/speak/churn-is-killing-your-saas-business/ Sunir Shah of Olark Live Chat explains why churn is more important to your SaaS business than generating new prospects. https://www.olark.com/speak/shopping-with-ecommerce-chatbots/ Tue, 07 Mar 2017 00:00:00 +0000 https://www.olark.com/speak/shopping-with-ecommerce-chatbots/ Ted Carmichael tries (and fails) to buy a pair of pants using automated, ecommerce bots. He shares his trials and tribulations here on the Olark blog. https://www.olark.com/speak/how-to-measure-live-chat-success-with-analytics/ Wed, 11 Jan 2017 00:00:00 +0000 https://www.olark.com/speak/how-to-measure-live-chat-success-with-analytics/ OnePageCRM explains how they determined if live chat was a successful use of their company https://www.olark.com/speak/5-marketing-tools-that-will-get-you-more-sales/ Thu, 22 Dec 2016 00:00:00 +0000 https://www.olark.com/speak/5-marketing-tools-that-will-get-you-more-sales/ With the myriad of martech tools available, Alex Lopes of Sharebird gives his recommendations for 5 platforms that will increase your number of sales meetings. https://www.olark.com/speak/8-things-retailers-should-know-before-the-holiday-shopping-season/ Tue, 22 Nov 2016 00:00:00 +0000 https://www.olark.com/speak/8-things-retailers-should-know-before-the-holiday-shopping-season/ The holiday shopping season is here! Learn what top retailers and eCommerce businesses are doing to improve the customer experience to increase sales. https://www.olark.com/speak/three-ways-to-increase-conversion-rates/ Wed, 05 Oct 2016 00:00:00 +0000 https://www.olark.com/speak/three-ways-to-increase-conversion-rates/ Brandon Liebowitz, founder of SEO Optimizers, explains how three quick fixes on your website and landing pages can help increase conversions. https://www.olark.com/speak/create-a-revenue-report-for-live-chat-in-google-analytics/ Fri, 30 Sep 2016 00:00:00 +0000 https://www.olark.com/speak/create-a-revenue-report-for-live-chat-in-google-analytics/ Did you know you can measure how many sales you close via live chat? Here https://www.olark.com/speak/what-is-customer-experience/ Wed, 10 Aug 2016 00:00:00 +0000 https://www.olark.com/speak/what-is-customer-experience/ What comprises the Customer Experience, and what trends are driving it? We share insight and an infographic that answer both questions. https://www.olark.com/speak/is-the-smb-saas-market-too-tough/ Sun, 05 Jun 2016 00:00:00 +0000 https://www.olark.com/speak/is-the-smb-saas-market-too-tough/ Is the small business (SMB) SaaS market too tough? In the year 2016, what are the biggest challenges and distribution opportunities we are facing. https://www.olark.com/speak/13-things-to-know-about-building-a-website/ Thu, 05 May 2016 00:00:00 +0000 https://www.olark.com/speak/13-things-to-know-about-building-a-website/ Chris Pontine of creating a website today examines 13 points to consider when building an online store, including SEO, security, and pricing. https://www.olark.com/speak/are-you-hiring-customer-support-champs/ Thu, 05 May 2016 00:00:00 +0000 https://www.olark.com/speak/are-you-hiring-customer-support-champs/ Learn how the CHAMPS system can help you assemble the best possible customer support team. https://www.olark.com/speak/how-a-startup-uses-live-chat-to-onboard-new-users-and-get-product-feedback/ Thu, 05 May 2016 00:00:00 +0000 https://www.olark.com/speak/how-a-startup-uses-live-chat-to-onboard-new-users-and-get-product-feedback/ Ty Magnin describes how the Appcues team uses Olark to onboard new users faster and help them achieve success on the platform sooner. https://www.olark.com/speak/how-nosh-detox-is-using-live-chat-for-sales/ Thu, 05 May 2016 00:00:00 +0000 https://www.olark.com/speak/how-nosh-detox-is-using-live-chat-for-sales/ Olark customer Nosh Detox shows how they close sales on live chat. https://www.olark.com/speak/retail-lessons-for-2015/ Tue, 08 Mar 2016 00:00:00 +0000 https://www.olark.com/speak/retail-lessons-for-2015/ Learn how to prepare for the holiday shopping rush and what steps other retailers are taking to provide great service and close more sales. https://www.olark.com/speak/sell-more-this-shopping-season-customer-objections-and-action/ Mon, 19 Oct 2015 00:00:00 +0000 https://www.olark.com/speak/sell-more-this-shopping-season-customer-objections-and-action/ Sunir Shah of Olark explains how customer support plays a key role in sales over live chat. https://www.olark.com/speak/guest-post-improving-conversions-with-chat/ Thu, 01 Oct 2015 00:00:00 +0000 https://www.olark.com/speak/guest-post-improving-conversions-with-chat/ How to increase conversions using live chat and messaging. https://www.olark.com/speak/don-t-just-sit-there-start-a-chat-and-increase-sales/ Wed, 30 Sep 2015 00:00:00 +0000 https://www.olark.com/speak/don-t-just-sit-there-start-a-chat-and-increase-sales/ Using Olark Targeted Chat for proactive chats can help increase sales and customer happiness. https://www.olark.com/speak/how-good-customer-service-can-multiply-sales/ Wed, 30 Sep 2015 00:00:00 +0000 https://www.olark.com/speak/how-good-customer-service-can-multiply-sales/ Olark co-founder Ben Congleton explains how a help first, sell second approach to support can lead to increased sales. https://www.olark.com/speak/how-small-businesses-benefit-from-chat/ Wed, 30 Sep 2015 00:00:00 +0000 https://www.olark.com/speak/how-small-businesses-benefit-from-chat/ Learn how to increase sales through live chat – be human. https://www.olark.com/speak/how-two-stars-of-online-retail-relate-elate-with-customers/ Wed, 30 Sep 2015 00:00:00 +0000 https://www.olark.com/speak/how-two-stars-of-online-retail-relate-elate-with-customers/ Casper Sleep and BarkBox share tips on great customer support. https://www.olark.com/speak/learn-to-sell-by-doing-support/ Wed, 30 Sep 2015 00:00:00 +0000 https://www.olark.com/speak/learn-to-sell-by-doing-support/ Olark CMO Sunir Shah explains why helping with customer support can actually make you a better salesperson. https://www.olark.com/speak/guest-post-free-trial-to-paid-plan/ Wed, 30 Sep 2015 00:00:00 +0000 https://www.olark.com/speak/guest-post-free-trial-to-paid-plan/ Zapstitch shares how they help customers convert from a free trial to a paid plan. https://www.olark.com/speak/tips-to-improve-shopify-conversions/ Wed, 30 Sep 2015 00:00:00 +0000 https://www.olark.com/speak/tips-to-improve-shopify-conversions/ Learn new tactics that you can use to improve sales and conversions in your shopify ecommerce site. https://www.olark.com/speak/how-to-increase-conversions-what-i-learned-at-conversionxl-live/ Mon, 28 Sep 2015 00:00:00 +0000 https://www.olark.com/speak/how-to-increase-conversions-what-i-learned-at-conversionxl-live/ A recap of the 2015 ConversionXL Live conference and how to increase conversions and leads. https://www.olark.com/speak/how-staff-squared-doubled-app-sign-ups-using-olark-live-chat/ Wed, 23 Sep 2015 00:00:00 +0000 https://www.olark.com/speak/how-staff-squared-doubled-app-sign-ups-using-olark-live-chat/ Olark customer Staff Squared explains how they increased app sign-ups using live chat.