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    <title>New Olark Users on Olark</title>
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    <description>Recent content in New Olark Users on Olark</description>
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      <title>The ABCs of CRMs: Organize yourself for better relationships</title>
      <link>https://www.olark.com/speak/the-abcs-of-crms-organize-yourself-for-better-relationships/</link>
      <pubDate>Tue, 13 Nov 2018 00:00:00 +0000</pubDate>
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      <description>How a live chat solution can integrate with a CRM to provide more personalized customer interactions.</description>
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      <title>Best practices for getting started with live chat</title>
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      <pubDate>Wed, 21 Mar 2018 00:00:00 +0000</pubDate>
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      <description>An overview on the steps every new Olark Live Chat user should take to get started.</description>
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      <title>Guru&#39;s Guide to Live Chat: How do I control how many chats I get?</title>
      <link>https://www.olark.com/speak/how-do-i-control-how-many-chats-i-get/</link>
      <pubDate>Wed, 21 Mar 2018 00:00:00 +0000</pubDate>
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      <description>What if I get too many chats? Bill Thompson of Olark Live Chat explains how users can control the number of chats they receive and prevent being overwhelmed by customers.</description>
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      <title>Creating Webhooks Integrations for Olark</title>
      <link>https://www.olark.com/speak/all-your-crms-are-belong-to-us-with-webhooks/</link>
      <pubDate>Sun, 24 Sep 2017 00:00:00 +0000</pubDate>
      <guid>https://www.olark.com/speak/all-your-crms-are-belong-to-us-with-webhooks/</guid>
      <description>How to connect live chat and CRMs using Webhooks.</description>
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      <title>Why a simple CRM and live chat can help small businesses</title>
      <link>https://www.olark.com/speak/how-a-crm-and-live-chat-equals-your-business-success/</link>
      <pubDate>Wed, 20 Sep 2017 00:00:00 +0000</pubDate>
      <guid>https://www.olark.com/speak/how-a-crm-and-live-chat-equals-your-business-success/</guid>
      <description>Olark co-founder Zach Steindler explains why linking website live chat software to a simple CRM is vital for small business success.</description>
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      <title>10 things you want to know about Olark Live Chat</title>
      <link>https://www.olark.com/speak/ten-things-you-want-to-know-about-olark/</link>
      <pubDate>Thu, 24 Aug 2017 00:00:00 +0000</pubDate>
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      <description>10 of the most frequently asked questions about Olark Live Chat.</description>
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    <item>
      <title>How not to get frustrated on customer support [Podcast]</title>
      <link>https://www.olark.com/speak/how-not-to-get-frustrated-on-customer-support/</link>
      <pubDate>Tue, 13 Jun 2017 00:00:00 +0000</pubDate>
      <guid>https://www.olark.com/speak/how-not-to-get-frustrated-on-customer-support/</guid>
      <description>Customer Happiness Consultant Brooke Gosden offers tips for avoiding frustration on customer support, particularly when having a bad day&amp;hellip;</description>
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    <item>
      <title>Effective Olark API Use: Getting started with the Olark API</title>
      <link>https://www.olark.com/speak/get-with-the-program-easy-ways-to-code-with-olark/</link>
      <pubDate>Thu, 05 May 2016 00:00:00 +0000</pubDate>
      <guid>https://www.olark.com/speak/get-with-the-program-easy-ways-to-code-with-olark/</guid>
      <description>Helpful tips for getting started with the Olark Live Chat API.</description>
    </item>
    <item>
      <title>What new Olark users should learn first (Don</title>
      <link>https://www.olark.com/speak/what-new-olark-users-should-learn-first/</link>
      <pubDate>Thu, 18 Feb 2016 00:00:00 +0000</pubDate>
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      <description>Olark</description>
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      <title>[Podcast] How customer support benefits sales, and vice versa</title>
      <link>https://www.olark.com/speak/how-customer-support-benefits-sales/</link>
      <pubDate>Thu, 14 Jan 2016 00:00:00 +0000</pubDate>
      <guid>https://www.olark.com/speak/how-customer-support-benefits-sales/</guid>
      <description>Can sales tactics benefit your customer support team? Can doing customer support bolster your sales prowess? Yes, and Nick Oliverio of Olark Live Chat explains how.</description>
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    <item>
      <title>[Podcast] What to do when things get busy on live chat</title>
      <link>https://www.olark.com/speak/what-to-do-when-things-get-busy-on-live-chat/</link>
      <pubDate>Thu, 17 Dec 2015 00:00:00 +0000</pubDate>
      <guid>https://www.olark.com/speak/what-to-do-when-things-get-busy-on-live-chat/</guid>
      <description>Ryan LaBarge, Olark Technical Support Samurai, shares his insight on what it</description>
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      <title>Create canned responses for faster live chat replies</title>
      <link>https://www.olark.com/speak/create-canned-responses-for-faster-live-chat-responses/</link>
      <pubDate>Mon, 30 Nov 2015 00:00:00 +0000</pubDate>
      <guid>https://www.olark.com/speak/create-canned-responses-for-faster-live-chat-responses/</guid>
      <description>Creating canned responses in Olark Live Chat will enable you to help customers faster. Here</description>
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      <title>Don’t just sit there! Start using live chat to increase sales</title>
      <link>https://www.olark.com/speak/don-t-just-sit-there-start-a-chat-and-increase-sales/</link>
      <pubDate>Wed, 30 Sep 2015 00:00:00 +0000</pubDate>
      <guid>https://www.olark.com/speak/don-t-just-sit-there-start-a-chat-and-increase-sales/</guid>
      <description>Using Olark Targeted Chat for proactive chats can help increase sales and customer happiness.</description>
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      <title>How Small Businesses benefit from chat</title>
      <link>https://www.olark.com/speak/how-small-businesses-benefit-from-chat/</link>
      <pubDate>Wed, 30 Sep 2015 00:00:00 +0000</pubDate>
      <guid>https://www.olark.com/speak/how-small-businesses-benefit-from-chat/</guid>
      <description>Learn how to increase sales through live chat &amp;ndash; be human.</description>
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    <item>
      <title>Creative and Unexpected Ways to Olark</title>
      <link>https://www.olark.com/speak/creative-and-unexpected-ways-to-olark/</link>
      <pubDate>Wed, 16 Sep 2015 00:00:00 +0000</pubDate>
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      <description>How Olark customers use live chat to make customers happy.</description>
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    <item>
      <title>How Camp Cody uses the Olark Attention Grabber to get more chats</title>
      <link>https://www.olark.com/speak/how-camp-cody-uses-attention-grabber-to-attract-chats/</link>
      <pubDate>Wed, 16 Sep 2015 00:00:00 +0000</pubDate>
      <guid>https://www.olark.com/speak/how-camp-cody-uses-attention-grabber-to-attract-chats/</guid>
      <description>Tips for creating a custom Olark Attention Grabber.</description>
    </item>
    <item>
      <title>How They Olark: Tips from Moonclerk and TicketDefenseLaw</title>
      <link>https://www.olark.com/speak/how-they-olark-moonclerk-ticketdefenselaw/</link>
      <pubDate>Wed, 16 Sep 2015 00:00:00 +0000</pubDate>
      <guid>https://www.olark.com/speak/how-they-olark-moonclerk-ticketdefenselaw/</guid>
      <description>Tips from Moonclerk and TicketDefenseLaw.com on how to use live chat to talk to customers.</description>
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      <title>When Pidgin goes offline and sets live chat to idle</title>
      <link>https://www.olark.com/speak/tech-tips-pidgin-goes-offline/</link>
      <pubDate>Wed, 16 Sep 2015 00:00:00 +0000</pubDate>
      <guid>https://www.olark.com/speak/tech-tips-pidgin-goes-offline/</guid>
      <description>Tips on integrating Olark and Pidgin and best practices for using the two platforms.</description>
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    <item>
      <title>(Video) How to set up team features on Olark</title>
      <link>https://www.olark.com/speak/team-features-on-olark/</link>
      <pubDate>Tue, 15 Sep 2015 00:00:00 +0000</pubDate>
      <guid>https://www.olark.com/speak/team-features-on-olark/</guid>
      <description>In this video, Joe Ellis explains how to organize your live chat team using Team Features in Olark.</description>
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    <item>
      <title>How CustomMade.com uses the !push command in Olark Live Chat</title>
      <link>https://www.olark.com/speak/push-it-how-custommade-gives-customers-a-push/</link>
      <pubDate>Tue, 15 Sep 2015 00:00:00 +0000</pubDate>
      <guid>https://www.olark.com/speak/push-it-how-custommade-gives-customers-a-push/</guid>
      <description>Olark customer CustomMade.com describes how they use Olark Live Chat commands.</description>
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