Pricing

Desk with blueprints, a lamp, and tools

Billed monthly

$ 17
per agent
per month

Billed yearly

$ 15
per agent
per month
Save 12%

Billed every 2 years

$ 12
per agent
per month
Save 29%

Premium features

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Transcripts

Chatting with your customers provides qualitative data, product feedback, and insights you can use to strengthen your sales, marketing, and product initiatives.

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Reporting

Olark provides real-time reporting on chat volume, which agents are handling the most chats, and how your customers are rating their chat experience.

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Shortcuts

Save time and increase accuracy with shortcuts for common replies, while still having the opportunity easily edit and keep the human in chat.

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Automated Messages

Easily automate messages based on a visitor's behavior on your site, serve the right message at the right time without being everywhere at once.

Agent Groups

Send your chats to the right teams: sales, support, product specialists and more - helping your customers get the solutions they need, faster.

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Integrations

Olark works with some pretty great sales, marketing, and support platforms, because we think chat data should be an integral part of your process.

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Unlimited Chats

There's no limit to the number of conversations you can have each month, and no added cost if your chat volume is higher than usual.

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Chat Ratings

Learn more from your chats with customer feedback through chat ratings. Easily find chats that need follow-up, and ones that hit it out of the park!

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Pre-Chat Survey

Whether you’re using chat for sales or support, our customizable pre-chat survey allows you to set up questions that your visitor fills out to start a chat.

More about our features

Don't want premium features? Try the free plan.

Basic features • 1 agent • Capped at 20 chats per month