The release of Thunderbird version 15 has seen Mozilla add chat functionality to their already popular email client. Here's how to add your Olark account.

  1. Start up Thunderbird and click on the Chat icon at the top of the client step 1
  2. Click on the Get Started button in the center of the screen, and then select XMPP for the chat network type. step 2
  3. Enter your username in this format:
    @olark.com step 3 For example:
    joe.w@olark.com (not your own email address)
  4. Type in your password and click next
  5. Choose a Local Alias for your chat account. This is what our service will be named in your chat window in Thunderbird
    step 5
  6. Finally, click Finish, and you are all set! step 6