This is only necessary if you have a template that doesn't support installing Olark from the Shopify App Store. Please note that by installing Shopify manually, you will be unable to use the Cartsaver function

  1. Log into your Shopify Store Administration account at
  2. Click on Online Store in the left hand menu

    Shopify menu

  3. Click on Themes

    Theme menu item

  4. On the right hankd side, click on the 3 dots, then choose "Edit HTML/CSS"

    Edit HTML/CSS menu item

  5. Under "Layout", click on your theme file

    Theme file

  6. Scroll to the bottom of the editor panel and paste the Olark Javascript above the </body> tag.

    Your Olark install code

    Place to paste your code

  7. Click Save

  8. Edit your notification settings