1. Log into your Shopify Store Administration account at http://www.shopify.com/login/
  2. Click on Online Store in the left hand menu

online-store-shopify

  1. Click on Themes

themes shopify

  1. From your Theme on the right, click on Actions, and then choose Edit Code

Screen Shot 2019-12-04 at 12.27.00 PM

  1. Under Layout on the left, click on your theme file

shop-theme

  1. Scroll to the bottom of the editor panel and paste the Olark Javascript before the ending </body> tag. (Log into your Olark account to copy and paste your Olark embed code.) Be sure to click Save.

Shopify Code Install

Tip: To show custom information, like the number of items somebody has in their shopping cart, check out our Update Visitor Status API here: https://www.olark.com/api/api_chat_updatevisitorstatus/