https://www.olark.com/categories/features/ Recent content in Exploring Olark features on Olark Hugo en-us Fri, 18 Nov 2022 20:07:02 +0000 https://www.olark.com/help/file-upload/ Fri, 18 Nov 2022 20:07:02 +0000 https://www.olark.com/help/file-upload/ <p>Visitors can upload files from the chatbox, which will be displayed to an agent. File Upload is enabled by default.</p> <p><strong>The File Upload button only appears when both the agent and the visitor have sent a message to one another.</strong><br> A visitor can click the File Upload icon to select a file from their desktop, tablet, or mobile device. Files are shown as a preview before sending. Visitors can optionally include a message when sending a file.</p>