Exploring Olark features

Read articles on ways you can configure the chatbox and become an expert on all the features Olark offers!

Learn more about using the Greeter, Attention Grabber, File Upload and more.

Articles

• Automated email reports
• Disable visitor information
• Remove the Olark branding
• Right-to-left text language support
• Using the chatbox for offline messages
• Visitor geolocation
• Attention Grabber
• Automation Rules
• Emojis
• File Upload
• Get Feedback with Chat Ratings
• Groups
• Limiting chats per agent
• Linking Visitors to Groups with the Prechat Form
• Live Chat Translation PowerUp
• New visitor notifications
• Offline chatbox options
• Olark features and security information (RFI/RFP)
• Olark for mobile
• Pre-chat survey
• Seasonal chatbox themes
• Transcripts
• Using Tags
• Visitor Cobrowsing PowerUp
• Visitor Insights PowerUps