Exploring Olark features

Read articles on ways you can configure the chatbox and become an expert on all the features Olark offers!

Learn more about using the Greeter, Attention Grabber, File Upload and more.

Articles

• Attention Grabber
• Automated email reports
• Automation Rules
• Disable visitor information
• Emojis
• Get Feedback with Chat Ratings
• Groups
• Limiting Chats Per Agent
• Linking Visitors to Groups with the Pre-chat Form
• Live Chat Translation PowerUp
• New visitor notifications
• Offline chatbox options
• Olark Features and Security Information (RFI/RFP)
• Olark for Mobile
• Pre-chat Survey
• Remove the Olark branding
• Right-To-Left Text Language Support
• Seasonal Chatbox Themes
• Transcripts
• Uploading Files
• Using Tags
• Using the Chatbox for Offline Messages
• Visitor Cobrowsing PowerUp
• Visitor geolocation
• Visitor Insights PowerUps