Exploring Olark features

Read articles on ways you can configure the chatbox and become an expert on all the features Olark offers!

Learn more about using the Greeter, Attention Grabber, File Upload and more.

Articles

• Attention Grabber
• Automated email reports
• Chatbox forms
• Disable visitor information
• File Upload
• Get Feedback with Chat Ratings
• Greeter
• Groups
• Holiday chatbox themes
• Limiting chats per agent
• Live Chat Translation PowerUp
• New visitor notifications
• Offline chatbox options
• Olark features and security information (RFI/RFP)
• Olark for mobile
• Pre-chat survey
• Remove the Olark branding
• Right-to-left text language support
• Targeted Chat
• Transcripts
• Using Tags
• Using the chatbox for offline messages
• Visitor Cobrowsing PowerUp
• Visitor Insights PowerUps
• Visitor geolocation