The Olark live chat app is used by more than 12,000 businesses worldwide. As a result, we've seen Olark used in a myriad of ways - marketing conversions, customer support, and sales funnel growth.
Real-time reporting. Automated messages. Team management. Olark offers a wide range of customizable features that let you control the chat experience for your visitors and your team.
Attach chats to CRM tickets. Analyze chatbox events. Add customers to mailing lists directly from the chat console and much more. Connect as many as you’d like..
We analyzed the qualitative data in our live chat transcripts to create a vocabulary of customer words. We used this data to optimize our website and landing page copy and saw a 176.33% conversion rate increase.
CEO and Founder,
Whole Design Studios