Integrate Olark with your Google Analytics Account

Google Analytics is a powerful tool that helps you understand how visitors interact with your website. Olark is a powerful live chat tool for engaging the visitors to your website. In this tutorial we will tell you how to put the two together so that in the future you can understand how Olark live chat helps improve your sales, and how your visitors interact with Olark on your website. If you have already configured Olark with Google Analytics, you are probably looking for our Olark and the Google Analytics Dashboard tutorial.

You'll need an Olark Account and a Google Analytics Account to get started. We'll assume you already have both.

Let's Go!

1. Log in to Olark
2. Log into your Google Analytics account and grab your Google Analytics ID for the site you have Olark on, it should look like UA-#####-##.
   
3. Next, log into your Olark dashboard, and navigate to the customizer. Scroll down to the "Google Analytics" section
   
4. Check the box to enable Google Analytics for your Olark Account and enter your Google Analytics Id (UA-#####-##).
5. We recommend turning on the advanced tracking features unless your are a Google Analytics guru, and doing some extra tracking on your own.
6. Hit save, and your all set.
7. So now what? ...wait.

   You should know by now is that Google Analytics is not instant like Mixpanel, and therefore you'll have to wait a little bit before you'll see anything new inside of Google Analytics, but in a day or so you'll have a lot of new and exciting data to explore.

8. Once you've waited a day or so, view our tutorial on Olark in the Google Analytics dashboard where we'll explain how to understand the value of Olark Live Chat for your website's sales process.

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