Like a smiling reference librarian sitting quietly at your local library, Olark sits unobtrusively until a patron politely requests assistance
Olark for Libraries
Olark now has special features created especially for libraries! Connect with your patrons via the web with the most powerful, customizable, and cheapest (Free!) chat solution around: Olark!
Benefits
- Convenient
Chat directly from standard IM clients like Adium, Pidgin, iChat, and even through your web browser using Meebo.
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Persistent Conversations
Continue a conversation as a patron moves throughout your site assisting them along the way. You can even point a patron to links outside your site (ie Google) and continue to offer them support.
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Customizable
Olark chat window may be placed either floating or inline, and allows the customization of colors, sizes, and more.
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Anonymous
Using Olark means that nobody is giving out screen names, protecting your personal identity as well as that of your patrons. Olark does not maintain logs or transcripts of conversations.
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Free
Olark Beta's feature set is, and always will be free. Not bad!
Library Only Features
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Multi-Operator Support
Automatically distribute patron chats accross multiple librarians
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Up to 20 Concurrent Active Chats
Olark intelligently manages active chats to easily handle the increased volume seen by a library.