Connecting iChat to Olark

Basic Account Information

  • Username: username@olark.com
  • Server: olark.com
  • Protocol: Jabber
  • Port: 5222
  • Prompt when sending Plaintext Passwords: no

iChat is preinstalled on your Macintosh computer, and the easiest way to get started with Olark. You can find iChat under "Applications", "iChat"

  1. Launch iChat
  2. Enter the iChat Preferences from the iChat menu option
    Menuselect
  3. Select the 'Accounts' Preferences Tab and click the '+' icon to add a new account.
    Add Accounts
  4. Select Account Type: 'Jabber'
    On Add Jabber Account
  5. Fill in your info:

    Jabber ID: username@olark.com
    Password: your Olark password
    Jabber Box

  6. Now just set your status to 'Available' and you're all set!
    Log Into Jabber
  7. If you have already added your HTML code to the Olark site you're done! Otherwise continue to our HTML tutorial