api.chat.sendNotificationToVisitor
Send a notification message to the visitor. The message will look like a notification, and will not show up as coming from a particular operator.
options.bodythe contents of the notification to send the visitor
Examples
Assure a visitor that the operator will be back later if there is no response from an operator in 60 seconds:
var lastMessageTimeout;
olark('api.chat.onMessageToVisitor', function(){
clearTimeout(lastMessageTimeout);
lastMessageTimeout = setTimeout(function(){
olark('api.chat.sendNotificationToVisitor', {body: "the operator just stepped out for a moment"})
}, 60000);
});
Discussion
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