chatnbox client side display name instead of → rightward arrow

Question

chatnbox client side display name instead of → rightward arrow

Hello,

I was wondering if posible to to display a name on chatnbox client side display name instead of → rightward arrow,

This chat Is for logged in users so I have their name in session..

A js api option would work

olark('api.chat.updateVisitorDisplay???', {snippet: 'Joe'})

so instead of:
→ Hello
Support: How can I help ?

would be:

Joe: Hello
Support: How can I help ?

Thank you,

Andras

Answer 1

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1

Olark user dodik says…
I need this too.

Answer 2

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0

Ryan, part of Team Olark, had this to say…

Thanks for the feedback everyone! As of now, we have no plans on changing this, as the visitor probably knows what their name is and what their last response is, but I will be happy to pass this feedback along!

chatnbox client side display name instead of → rightward arrow

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