Push user information when no chat happens?
The Olark API has lots of good user information and is already installed on our site and can easily be added to client sites. Wondering if there is some way to push the user information via webhooks to our CRM even when no chat happens.
So we can see how many times they have been on our site, where they were referred from etc in our CRM.
hrmm. That's an interesting one - so far we've resisted the urge to store data on visitors who don't chat with you.
Some of our users have a *lot* of visitors to their website, so we'd probably have to beef up stuff on our end to handle information for all visitors, not just the ones that are chatting.
We'll put it in the prod dev bucket for disussion.
Olark user mstroeck says…
I second this. It would be amazingly useful for us.