Round Robin of awesomeness

We have some feedback on the round robin feature :)

- Allow admins to view all chats as they arrive, for moderation of response
- Allow grouping of sales to choose round robin, while support is open to all
- Specify an end time for round robin, i.e. after 6pm.

We <3 Olark!

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Bill, Olark's Customer Happiness Jedi, stroked his chin and mused…
Nice ideas, thanks Karalyn. I particularly like the group aspects of round robin or catch-all.

not sure I understand the use case for #3

Thanks for sharing, I'll make sure these ideas get to the product team.

BT
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