Getting this party started by bringing forward a suggestion I got from a person in chat yesterday.
He wanted the ability to file share docs like pdf, word and any text docs by dragging and dropping them into the chat window.
Seems like this would be a great feature for sales people to use to get hard-copy info directly to leads they're chatting with, as well as CS and tech support folks being able to pass white paper and kb articles in hard copy to chatters.
vote this idea up or down or chime with your opinion.
Thanks,,
Bill T