Ready to set up Olark? This guide will walk you through the process.
1. First Copy Our Code Into Your Site
Here's a list of the most popular Shopping Cart and CMS platforms. Don't see your site on our list here? Try the basic HTML tutorial. If that doesn't work, E-mail us and tell us what kind of site you have. We'll help you out and maybe write a tutorial for it.
2. Next, Check to See If It Loads
After you copy and paste the code into your site, refresh your browser and you should see a box on the bottom right corner of your site that looks like this.
3. Connect Your Chat Client
Once you see our Widget on your site, you'll need to download a 3rd party instant message client so you can start receiving chats from visitors. If you're on a PC, we recommend using Pidgin, and if you're on a Mac we recommend Adium.
4. Add Teammates
Two operators are better than one! To add teammates, head to our operators control panel and click the button at the bottom that says "Add Operator".
5. Customize Your Olark Box
This step is pretty easy, just go to our customize section and have at it! Want greater control? We offer CSS customization for just $199. Learn more here.
6. You're Done! Celebrate!
Let your fans know you're available to talk to them by sending out a celebratory tweet! Or maybe by doing a dance!